Comments on: P1 Wimax heat! Lu Sudah Potong Liao Boi

By: PlsHelp

PlsHelp — Mon, 22 Feb 2010 22:28:10 +0000

I subscribe to P1 on Nov 2009. And the service suck. On Jan 2010, I had to moved back to my kampung due to economic reason. Previously I lived in Bandar Baru Sentul which was within coverage area. But now in my hometown there is no coverage area. I want to terminate P1 and talk to P1 agent. The agent said that the penalty is applicable (rm999) because in the contract the address that I am using is Bandar Baru Sentul.What such bullshit!

What happen if I need to migrate to another country for a sudden, do i still need to pay rm999. P1 is stupid in its service and a fucked up company! I read in LowYat forum that an employee in P1 not paid salary of rm2000 due to the economic problem P1 is facing. Go figure lar, giving bad service and shitty RUDE customer service and wanting customer to pay u ka, go to HELL la!

I urge that everyone subscribing P1 does not pay their monthly fee and make this company go bankrupt! How is with me?

By the way, i am suing them (and thats the truth)!

By: P1ss

P1ss — Thu, 04 Feb 2010 15:40:40 +0000

Now the LED on the modem is always blinking in red – NO SIGNAL! What is wrong with this thing.

It really is bull! Service is really REALLY bad! Speed is nowhere near satisfactory! The connection gets cut off every so often! And they dare make us sign up and bind us to a what now feels like a never-ending contract!

And it really is funny to see a comment from ‘P1 Buddy’ offering help. Shut up already la. Mend the service and talk later. No wonder I don’t see the adverts anymore on TV. They know they screwed up big time. Wind up already and release us from the worst ever contract we’ve ever signed up for!!

By: Alex Leow

Alex Leow — Fri, 29 Jan 2010 08:53:52 +0000

I want to say that P1 Wimax Is A Shit Who Does Not Care About It’s Customers!
I am very pissed off with P1.

In August I signed up for P1 Wimax. I test runned it and within the week I found that it is not suitable for my purpose. I signed the cancellation document and told them to write the cheque to my wife or company because I do not have a bank account to deposit the refund cheque.

Despite the cancellation procedure, I still get billed. I wrote back after a few billings to tell them off them up regarding their inefficiency.

When no refund was forthcoming after the 45days was up and long after 90 days, I called customer service. Apparently there is no record of my cancellation. They probably lost my documents. They asked that I go to their office to settle this matter! (So I am being penalized for their crappy work)

I told them I want their phone number to talk to the accounts department. The call centre refused to give me the number! They want me to go there! Not satisfied, I called my Vendor in Subang Jaya and apparently I was right in that they misplaced the document.

Just few days ago, I got my cheque. Even then, they did not follow instructions despite me given WRITTEN instructions to that effect. It had my name on it and I already told them to put to my company’s or wife’s name.

Of course that got me pretty mad. I would have been neutral but because they keep fucking up and delayed my refund, I got REALLY MAD.

To me this is one FUCKED UP COMPANY who DO NOT CARE about CUSTOMER’S RELATIONS. The blocked us from reaching administration and customer service so that the directors can sit on their cushy chairs and let the customers be. I am totally pissed off!

By: p1 is a loser

p1 is a loser — Sat, 09 Jan 2010 06:58:32 +0000

The most shitty ISP ever on earth……I jus called up them,their bloody so called technical service consultant dosent answer my question and keep putting me on hold without asking my consent.each time last for 8 mins at lest

My problem was,my P1 could not use for the past 3 days, and I would like to have them rectified it and if so compensate me for the 3 days losses. Even though their service have never been satisfactory but i can still bear with it (2 to 3 lines signal since I subscribed to 9/2009,),but totally cut off this time…it is way too much ! Eventually it dint help much,the call lasted for 40 mins and with 20 mins listening to their “lovely P1 jingle”….Sweat

when I refer to termination process,the fellow told me you have penalty charge and max is RM999 subject to’ the way you talk to them’ when you go to their P1 main building at jln 222… OMG

doesn’t a customer deserve a better internet service and a professional manner of advising customer…i end the call by telling him,you are helpful in providing me the termination process,the rest None !!!!

I come here to share is,becos I can bear for no more….

P1 suxxxxxxxxxxxxxxxxxxxxxxxxxxxxx!

By: Algorithm2600

Algorithm2600 — Thu, 24 Dec 2009 15:40:09 +0000

Dear P1buddy,
First of all, you are nobody’s buddy since your company sucks big time. Secondly, I ain’t talking to you no more since I’ve been talking to you people ever since I first subscribed to your (lack of) service. Why don’t you guys just admit that there’s nothing you can do since your problem is systemic, which means the problem won’t simply go away just by sweet-talking to us with broken hopes and empty promises. If I were you I would hate myself for associating myself to the company, and getting paid by the hard-earned money that P1 squeezes out of the subscribers every month.

I shall now suffer this pain of regret for subscribing to P1W1max…

By: Algorithm2600

Algorithm2600 — Thu, 24 Dec 2009 15:21:25 +0000

I’ve been subscribing to P1W1max for over a little over two months now. My conclusion is that this provider both sucks and blows at the same time. I am subscribing to the 400 kbps package but on average I only get about 200 kbps. What really burns me the most is the way they do the advertisement like they own the show, you feel me? Like they own the whole industry or something. What a big pile of crap! I just feel like going back to that agent who sold me this crap and shove this modem up his ass.

By: Hugo Lim

Hugo Lim — Sun, 20 Dec 2009 01:37:36 +0000

thanks for your comment ya!

By: Thomas

Thomas — Wed, 16 Dec 2009 06:40:42 +0000

I have been used P1 Wimax (1.2Mbps) for 3 months. I found that the service is really bad especially at night. Hardly to serve net even go to Google.com. Morning will be better, but just serve net, if login yahoo email ar, really slow like hell and sometime disconnected if the user login failed. My advice is, don’t be attracted to the advertisment, It mention how good how good but eventually you will suffer of using it…..

By: cool

cool — Thu, 10 Dec 2009 23:48:41 +0000

Hi, If you want to complain about P1 service, email to anushya.ramaiyah@packet-1.com. Their service is getting from bad to worse :(

By: Hugo Lim

Hugo Lim — Mon, 07 Dec 2009 06:06:42 +0000

that’s the ugly truth behind it. the more you use, the more they throttle your connection.

I’ll suggest you to install some bandwidth monitoring software so that you know how much did you really actually used before they start to throttle you again.

it’s just for the sake of profit in the end of the day.

let’s hope that more competition would bring down the cost and increases the quality over the time.